the boring half · plumbers
the boring half of a plumbing company.
A burst pipe does not leave a voicemail and wait. For a plumber, a missed call is almost always a booked job that went to whoever picked up. The boring half is the pile that builds while you are under a sink: the callbacks, the quotes you meant to send, the invoices sitting unpaid, and the estimates that never got a follow-up.
a typical week, the parts nobody bills for
emergency & missed calls5.0 h/wk
picked up or returned fast, urgency scored, and booked before the caller tries the next namequotes & estimates3.0 h/wk
drafted from your pricing the same day, then followed up until you get a yes or a noscheduling & reminders2.5 h/wk
jobs booked, confirmed, and reminded so you cut the no-showsinvoice chasing3.0 h/wk
unpaid invoices chased politely on a set cadence instead of slipping throughsupplier & parts follow-up1.5 h/wk
parts orders and callbacks tracked so nothing stalls a job
that's roughly 15 hours a week that never touches the actual work.
what a claude install takes over
Each line above is a workflow a done-for-you Claude system can run inside your own tools: answered, drafted, chased, booked, on schedule, without you being the one who remembers. Nothing touches a customer or a dollar without your approval. It is built for you, tested, and priced on the hours it saves, not on hours billed, by someone who spent ten years closing enterprise deals and now builds the systems instead.
the guarantee: it runs, or i keep working until it does. i only win when your system does.
built by elisabeth hitz · ten years closing enterprise deals at deel & criteo · six anthropic certifications · you work with the person who builds it · two clients a month
straight answers
Can it handle after-hours emergencies?
Yes. Inbound calls and messages are answered around the clock, scored for urgency, and either booked or escalated to you by the rule you set, so a 2am burst pipe does not go to a competitor.
I quote off my own price book. Will it respect that?
It drafts from your pricing, not a generic guess, and it never sends a number you have not approved. You keep the final say on every quote.
How fast can this be running?
The diagnostic takes a few days and the first build is usually one to three weeks. It is priced on what the process saves you, not on hours.