the boring half · med spas
the boring half of a med spa.
A med spa sells time and skin, and both are perishable. The boring half is the front-of-house grind: inquiries that go unanswered overnight, no-shows on high-value appointments, memberships lapsing quietly, clients who never get rebooked for their next treatment. Every gap is revenue that does not come back.
a typical week, the parts nobody bills for
inquiry response3.5 h/wk
DMs, forms and messages answered fast and booked before the lead coolsbooking & confirmations3.0 h/wk
appointments confirmed and reminded to protect high-value slots from no-showsrebooking clients2.5 h/wk
clients reminded to book their next treatment on the right cyclemembership follow-up2.5 h/wk
members reminded before they lapse, with renewal made easyreviews & referrals2.0 h/wk
happy clients asked for a review or referral at the right moment
that's roughly 13.5 hours a week that never touches the actual work.
what a claude install takes over
Each line above is a workflow a done-for-you Claude system can run inside your own tools: answered, drafted, chased, booked, on schedule, without you being the one who remembers. Nothing touches a customer or a dollar without your approval. It is built for you, tested, and priced on the hours it saves, not on hours billed, by someone who spent ten years closing enterprise deals and now builds the systems instead.
the guarantee: it runs, or i keep working until it does. i only win when your system does.
built by elisabeth hitz · ten years closing enterprise deals at deel & criteo · six anthropic certifications · you work with the person who builds it · two clients a month
straight answers
A lot of our leads come through Instagram DMs. Can it handle those?
Yes. Inquiries from your forms, DMs and messages are answered quickly and routed to booking, so a lead at 9pm does not sit until morning.
Will it sound like our brand?
It runs in your voice, set during the build, and anything that quotes a price or books a high-value slot follows the rules you approve.
Where is the fastest win?
Usually inquiry response and rebooking, because both convert interest you already have into booked, paid appointments.