the boring half · law firms
the boring half of a law firm.
For a small firm, the boring half is intake and everything after it. Potential clients who call once and never hear back, consultations that never get scheduled, matter updates clients keep asking for, and time that leaks out of billing. It is unbillable, it is relentless, and it is where good firms lose good clients.
a typical week, the parts nobody bills for
new-client intake4.0 h/wk
inquiries captured, screened against your criteria, and scheduled or routed to youlead follow-up3.0 h/wk
potential clients followed up until they book or decline, so fewer go coldconsultation scheduling2.5 h/wk
consults booked, confirmed and reminded to cut no-showsmatter status updates3.0 h/wk
clients kept informed in writing so the phone rings lessbilling & time capture follow-up2.5 h/wk
unbilled time and unpaid invoices surfaced and chased
that's roughly 15 hours a week that never touches the actual work.
what a claude install takes over
Each line above is a workflow a done-for-you Claude system can run inside your own tools: answered, drafted, chased, booked, on schedule, without you being the one who remembers. Nothing touches a customer or a dollar without your approval. It is built for you, tested, and priced on the hours it saves, not on hours billed, by someone who spent ten years closing enterprise deals and now builds the systems instead.
the guarantee: it runs, or i keep working until it does. i only win when your system does.
built by elisabeth hitz · ten years closing enterprise deals at deel & criteo · six anthropic certifications · you work with the person who builds it · two clients a month
straight answers
Can it work with Clio?
Yes. Claude wires into Clio, HubSpot or Salesforce so intake, follow-up and matter updates flow through the system you already run rather than a separate tool.
Intake is sensitive. How much does it decide?
Only what you allow. It captures and screens against your criteria and schedules, but qualifying decisions and anything client-facing follow the rules you set. You keep control.
What would you build first?
Usually intake and lead follow-up, because a firm's most expensive leak is the qualified caller who never hears back. The diagnostic maps it and prices the fix.